Terms & Conditions

BigHomeShopping.com is the e-commerce arm of iGiG Group. IGIG Group is a emerging company, intend to spread it’s business in E-Commerce for variety of different products sales and service. BigHomeShopping.com offers innovative, differentiated and demonstrative retail experiences on internet shopping experience.

Terms & Condition
Welcome to website www.BigHomeShopping.com service provided by IGIG Group. By using or browsing the BigHomeShopping.com service/website, of IGIG Group you are accepting the rules described the terms and conditions listed below. Please read them carefully. In addition, when you use any current or future BigHomeShopping.com service (e.g. Your Account/Profile, Gift Certificates, Your Reminder Service, etc.) you will be subject to these guidelines and conditions for such service or business. These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order placed or service provided by BigHomeShopping.com. Accessing, browsing or otherwise using the site indicates your agreement to all the terms and conditions in this agreement. By using the shopping services of BigHomeShopping.com you agree to be bound by these terms and conditions. All products/services and information displayed on BigHomeShopping.com constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. BigHomeShopping.com reserves the right to accept or reject your offer.

Membership Eligibility
This site is available only to the persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" as per the Indian law. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms. Your age is if below that of 18 years your parents or legal guardians can transact on behalf of you if they are registered users. BigHomeShopping.com reserves the right to terminate your membership and refuse to provide you with access to the Site if BigHomeShopping.com discovers that you are under the age of 18 years. The Site is not available to persons whose membership has been suspended / terminated by BigHomeShopping.com for any reason whatsoever.

BigHomeShopping.com makes no representation that any products / services referred to in the materials on this website are appropriate for use, or available outside India. Those who choose to access this Site from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. BigHomeShopping.com will deliver the products only within India and will not be liable for any claims relating to any products ordered from outside India. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Modification Terms
The content of the pages of this website is just for your general information and use only. It is subject to change without notice. BigHomeShopping.com reserves the right to change the terms, conditions and notices under which the Services are offered through the Website, including but not limited to the charges for the Services provided through the Website. The Users shall be responsible for regularly reviewing these terms and conditions.

This website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse/support the website(s). We have no responsibility for the content of the linked website(s).

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Governing law This website is managed and controlled by BigHomeShopping.com. The laws of India shall apply and courts in Mumbai alone shall have jurisdiction in respect of all the terms, conditions and disclaimers.

Electronic Communication
When you browse or visit bighomeshopping.com or send e-mails to us or give us your feedback, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Terms and conditions for Customer Support Chat

  • Bighomeshopping.com may suspend the chat service at any time without notice.
  • Bighomeshopping.com or its executives are not responsible for any delay caused in attending to or replying to the queries via chat.
  • Bighomeshopping.com can suspend this service or may go offline anytime without prior notice for maintenance or for any reason whatsoever.
  • Communication through chat would/may be stored by Bighomeshopping.com for future reference; customer would not have the right to save and to access this information at a later date.
  • While chatting you may not put on any objectionable information i.e. unlawful, threatening, abusive, defamatory, obscene information.
  • You will not used this service for selling any products or advising on business opportunity/job opportunity or any other form of solicitation.
  • Chat service is just for easy contact and for your convenience. While chatting there are chances of some typing mistake or human error.
  • BigHomeShopping.com or its executives are not responsible for any error.
  • You may proceed further, and chat with our online customer care executive only if you agree to the above terms and conditions.


Disclaimer of Products
Information about prices, products, services and merchants is for informational purposes only. The product images are for representation only. We have made every effort to display the colors of our products that appear on the Site as accurately as possible. But we cannot guarantee that information is 100% correct. We will not be liable for any omissions, errors or delays or any kind of losses, injuries and damages arising from its display or use. BigHomeShopping does not warrant that product descriptions or other content or prices/amounts of this site is accurate, complete, reliable, current, or error-free. If a product offered by BigHomeShopping itself is not as described, your sole remedy is to return it in unused condition.

Disclaimer of warranties and limitation of liability
BigHomeShopping.com has made available this service to use as a matter of convenience. BigHomeShopping.com expressly deny/disclaims any claim or liability arising out of uploading of any images. BigHomeShopping.com also disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. BigHomeShopping.com does not warrant that this website, its servers, or e-mail sent from BigHomeShopping.com are free of viruses or other harmful components. BigHomeShopping.com will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

The Service(s) of BigHomeShopping.com is provided without warranties of any kind, whether express or implied. BigHomeShopping.com does not represent or warrant maintaining the confidentiality of information; although BigHomeShopping.com’s current practice is to ensure reasonable efforts to maintain such confidentiality.

It is also clearly understood that all warranties, implied or express take place between the vendors and the User. BigHomeShopping will not be responsible for any damage suffered by Users direct or indirect from use of the services on this site. This without limitation includes loss of revenue/data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act / omission of the vendor, failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, etc or under any other cause of action.

In no event shall BigHomeShopping.com be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services; (b) unauthorized access to or alteration of the user's transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service.

Neither shall BigHomeShopping.com be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, www.BigHomeShopping.com shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any other reason beyond BigHomeShopping.com’s control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

User agrees and acknowledges that User shall be solely responsible for User's conduct and that BigHomeShopping.com reserves the right to terminate your rights to use the service immediately, notwithstanding penal provisions under the Indian cyber laws or any other allied laws enacted by the government of India or any other statutory, legislative or regulatory authority authorized in this regard from time to time. In no event shall BigHomeShopping.com, its affiliates, employees, agents, consultants, contracted companies be liable for any direct, indirect, punitive, incidental, special or consequential damages or for any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the BigHomeShopping.com sites/services for interrupted communications, delay, lost data or lost profits arising out of or in connection with this agreement. BigHomeShopping therefore neither endorses nor offers any judgment or warranty and accepts no responsibility or liability for the authenticity/availability of any of the goods/services/or for any damage, loss or harm, direct or consequential or any violation of local or international laws that may be incurred by your visit and/or transaction/s on this sites. BigHomeShopping.com shall not be liable for any delay / non-delivery of purchased goods by the vendors, trade organization/s, manufacturers / shop etc. (vendors), due to flood, fire, wars, acts of God or any other cause that is beyond the control of BigHomeShopping.com.

Notwithstanding anything contained herein,. In no event shall BigHomeShopping, its owner, proprietor, directors, officials, representatives and employees be liable for any damages or claims relating to products sold through its various platforms. BigHomeShopping shall only provide replacement and/or manufacturer’s warranty in case of BigHomeShopping branded goods which will vary from goods to goods.
All prices, unless specified/indicated otherwise are in Indian Rupees. The availability of products is subject to change without prior notice at the sole discretion of BigHomeShopping and orders can be cancelled if the product goes out of stock. BigHomeShopping.com reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price which may be higher or lower than published. This shall be regardless of whether the order has been confirmed and/or payment been levied via credit card or cheque or otherwise. In the event the payment has been processed by BigHomeShopping.com the refund amount shall be credited to your credit card account and duly notified to you by email or sent by cheque.

Credit Card/Debit Card/NetBanking
In a credit/debit card transaction, you/user must use a credit /debit card that is issued to you/user and owned by you/user. BIGHOMESHOPPING.COM will not be liable for any credit/debit card fraud because of the card being used fraudulently. The liability to use a credit/debit card or a net banking transaction fraudulently will be on you/the user and the onus to 'prove otherwise' shall be exclusively on you/the User. Any request for cancellation of orders once duly placed on the site, shall not be entertained.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having any reason.
In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address) any extra cost incurred by BigHomeShopping for re-delivery shall be claimed from the Customer/User placing the order. BigHomeShopping reserves the right to charge a fee for any or such facilities or freight or handling charges or shipping charges or statutory taxes. BigHomeShopping.com and its affiliates reserve the right to cancel orders for the product in their sole discretion for any reason which can include but not limited to, the product being out of stock, or for any other reason without intimation to the User. This shall be regardless of whether the order has been confirmed and/or payment been levied via credit card or cheque or otherwise. In the event the payment has been processed by BigHomeShopping the refund amount shall be credited to your credit card account and duly notified to you by email or sent by cheque.

You agree to indemnify, defend and hold harmless BigHomeShopping.com from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by BigHomeShopping.com that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.

The logo / image of BigHomeShopping.com on the home page of the website & other pages and as used in the communication to the User is registered by BigHomeShopping.com and cannot be used or communicated or distributed without the specific and written permission of BIGHOMESHOPPING.COM.

License and Site Access
BIGHOMESHOPPING grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except in case BigHomeShopping.com gives consent for the same. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of BigHomeShopping.com. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of BIGHOMESHOPPING and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" and BigHomeShopping's name or trademarks without the express written consent of BigHomeShopping. Any unauthorized use terminates the permission or license granted by BigHomeShopping.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of BIGHOMESHOPPING.COM as long as the link does not portray BigHomeShopping.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter or having a right to ownership of the same in any form. You may not use any BigHomeShopping.com logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and also you agree to accept responsibility for all activities that occur under your account or password. BIGHOMESHOPPING and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Cancellation of order
WWW.BIGHOMESHOPPING.COM reserves the right to cancel any order without any explanation for doing so, under situation where WWW.BIGHOMESHOPPING.COM is not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the WWW.BIGHOMESHOPPING.COM policy or for any other reason. However, WWW.BIGHOMESHOPPING.COM will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund, will be made in reasonable time.

Reviews, Comments, Communications, and other Content
Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. BIGHOMESHOPPING.COM reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant BIGHOMESHOPPING.COM and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant BIGHOMESHOPPING.COM and its affiliates and sub-licenses the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify BIGHOMESHOPPING.COM or its affiliates for all claims resulting from content you supply. BIGHOMESHOPPING.COM has the right but not the obligation to monitor and edit or remove any activity or content. BIGHOMESHOPPING.COM takes no responsibility and assumes no liability for any content posted by you or any third party.

Suspension due to Non-Compliance with Agreement
Notwithstanding other legal remedies that may be available to BIGHOMESHOPPING.COM, BIGHOMESHOPPING.COM may in its sole discretion limit user activity by immediately removing user listing either temporarily or indefinitely or suspend or terminate user membership, and/or refuse to provide user with access to the site if:
● The user is in breach any of the terms and conditions of this agreement and/or the terms and conditions of usage of BIGHOMESHOPPING.COM.
● The user has provided wrong, inaccurate, incomplete or incorrect information.
● Your actions may cause any harm, damage or loss to the other Users or BIGHOMESHOPPING.COM.
● Illegal and/or unauthorized use of the service, including unauthorized framing of or linking to the BIGHOMESHOPPING.COM site will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal and injunctive redress.

Risk of Loss
All items purchased from BIGHOMESHOPPING.COM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon the delivery to the carrier by the vendor/merchant/affiliate/manufacturer or BigHomeShopping.com.

Pricing Information
BigHomeShopping.com made every effort to provide accurate product and pricing information, pricing or typographical errors may occur. BigHomeShopping.com cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, BigHomeShopping.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mis-priced, BigHomeShopping.com may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and BigHomeShopping.com will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration or present in our record, or cancel the order and notify you of such cancellation. In the event that BigHomeShopping.com accepts your order the same shall be debited to your credit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to BigHomeShopping.com dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account.

Cancellation by BigHomeShopping.com
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.

Cancellations by the Customer
In case we receive a cancellation notice and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed and shipped out by us.

BigHomeShopping.com has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by BigHomeShopping.com and accept BigHomeShopping.com's decision regarding the cancellation.

Material Submitted by Users
Certain elements of the site will contain material submitted by users. BIGHOMESHOPPING.COM accepts no responsibility for the content, accuracy, conformity to applicable laws of such material.

Data Protection
BigHomeShopping.com may send information and offers of products and services to you from time to time. For further details relating to our policy relating to such offer please refer to our privacy policy.

Force Majeure
BigHomeShopping.com shall have no liability to you for any interruption or delay in access to the Site irrespective of the cause.

Entire Agreement
These Terms of Service constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. The clauses as above shall survive the termination or expiry of this agreement.